When I turn on my PlayStation * it automatically says cannot start the PS* connect the...

GetHuman3058015's customer service issue with Playstation from June 2019

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman3058015's own words
When I turn on my PlayStation * it automatically says cannot start the PS* connect the DUALSHOCK * using the USB cable, and then press the PS button. I do that then it says connect a USB storage devices that contains an update file for reinstallation for version *.** or you can download the update file for reinstallation from PlayStation.com. Then I hit ok. Then it says USB storage devices is not connected. Then I hit okay and it restarts the process

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Playstation

Customer service issue
Reported by GetHuman3058015
Jun 9th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 47454 others
0 customers following this

Timeline

GetHuman3058015 started working on this issue
Jun 9th, 2019 2:28pm

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