My ps* controller stopped working**I tried connecting it to my Hp touch screen Laptop I...
GetHuman2962220's customer service issue with Playstation from May 2019
Help with my Playstation issue
First: share to improve GetHuman2962220's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2962220 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman2962220's own words
My ps* controller stopped working**I tried connecting it to my Hp touch screen Laptop I held the share button and held the ps button and used bluetooth to connect it to my laptop and when I wanted to play my game**I tried connecting my controller to the ps* again, it wouldn't work, I have tried the following:**Sticking a pin in the little hole*Unplugging the wires*Putting it on safe mode*Connecting it to the ps with the charging cable*None of these worked. How do I fix the controller- I'd rather not have to buy another.
GetHuman2962220 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman2962220 fixed the problem
We are waiting for GetHuman2962220 to fix the problem and share the solution with the rest of us customers.
Please help with my Playstation issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.