Hi i gave someone my details and now they have changed my password and everytime im try...

GetHuman-shottara's Hacked Account issue with Playstation from May 2019

Help with my Playstation issue
First: share to improve GetHuman-shottara's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-shottara's own words
Hi i gave someone my details and now they have changed my password and everytime im trying to change my password again by sending it to my email *****@***.com it doesn't arrive and i have tried multiple times and come back later still haven't received anything...only the purchases i did in past but nothing about requesting to change my password. I need help as i have plenty of game data on here wich i will be missing and its my fully current account that i have purchased games from and now i cannot access and im not receiving any emails...BIG HELP PLEASE.! Lickily i have a different password on my email account but still haven't received any password request.
GetHuman-shottara did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-shottara fixed the problem
We are waiting for GetHuman-shottara to fix the problem and share the solution with the rest of us customers.
Please help with my Playstation issue
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Playstation

Hacked Account issue
Reported by GetHuman-shottara
May 21st, 2019 - a mon ago
I have an issue with Playstation too
Not resolved
Seen by 10 customers so far
Similar issue to 44606 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-shottara started working on this issue
May 21st 8:18pm
GetHuman-shottara indicated the issue is not fixed yet.
May 22nd 5:18am
GetHuman-shottara indicated the issue is not fixed yet.
May 22nd 5:20am
GetHuman-shottara indicated the issue is not fixed yet.
May 22nd 5:51am
GetHuman-shottara indicated the issue is not fixed yet.
May 22nd 5:54am
GetHuman-shottara indicated the issue is not fixed yet.
May 23rd 9:27pm
GetHuman-shottara indicated the issue is not fixed yet.
Jun 4th 5:51pm