I would like a refund of £**.**,not too sure why you cannot work pout what to do, I cle...

GetHuman2932713's customer service issue with Playstation from May 2019

Help with my Playstation issue
First: share to improve GetHuman2932713's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2932713 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman2932713's own words
I would like a refund of £**.**,not too sure why you cannot work pout what to do, I clearly stated on my previous communication that I purchased the spiderman addon at the playstation store but I do not have the spiderman game on the PS* console, I have given the transaction number previously and surely all that is required is for the refund to be put back on my account, i.e. £**.** refunded to my paypal*credit card.*Kind Regards*Albert.
GetHuman2932713 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman2932713 fixed the problem
We are waiting for GetHuman2932713 to fix the problem and share the solution with the rest of us customers.
Please help with my Playstation issue
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman2932713
May 21st, 2019 - a mon ago
I have an issue with Playstation too
Not resolved
Seen by 8 customers so far
Similar issue to 44593 others
0 customers following this
Timeline
GetHuman2932713 started working on this issue
May 21st 5:34pm
GetHuman2932713 indicated the issue is not fixed yet.
May 25th 9:40pm
GetHuman2932713 indicated the issue is not fixed yet.
May 25th 9:44pm