I bought a VR headset bundle with two game vouchers included through Amazon on ****. O...

GetHuman-bunkyx's customer service issue with Playstation from May 2019

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-bunkyx's own words
I bought a VR headset bundle with two game vouchers included through Amazon on ****. One of the vouchers for Beat Saber did not work and said that it had been already redeemed. I spoke with a technician by phone on **** and after confirming the code would not work told me that I would get an email that I could respond to and attach copies of receipt and voucher codes. I have not received that email yet.
GetHuman-bunkyx did not yet indicate what Playstation should do to make this right.
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Playstation

Customer service issue
Reported by GetHuman-bunkyx
May 20th, 2019 - a mon ago
I have an issue with Playstation too
Not resolved
Seen by 4 customers so far
Similar issue to 44500 others
0 customers following this
Timeline
GetHuman-bunkyx started working on this issue
May 20th 11:56pm
GetHuman-bunkyx indicated the issue is not fixed yet.
May 24th 3:32am
GetHuman-bunkyx indicated the issue is not fixed yet.
May 24th 3:32am
GetHuman-bunkyx indicated the issue is not fixed yet.
May 24th 3:32am
GetHuman-bunkyx indicated the issue is not fixed yet.
May 24th 3:32am
GetHuman-bunkyx indicated the issue is not fixed yet.
May 24th 3:32am