Xx*-LewReal-*xX this is my account that has been hacked. Every attempt to acsses or re...

GetHuman-clalou's Hacked Account issue with Playstation from May 2019

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Before contacting them, items GetHuman-clalou may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-clalou's own words
Xx*-LewReal-*xX this is my account that has been hacked. Every attempt to acsses or recovet account is not workin as they must have changed date of birth. Today they have used my mums bank card attatched to the ps* and taken the last bit of money we had. Ive found it impossible to get in contact with u guys as we are in england and the number * *** *** **** is not working says incorrect number tried it with out the * also. Im worried and obviously vey upset as i have spent alot of money on fortnight an buyin vbucks to be taken from me like this. The email attatched is *****@***.com this is my mums as i have said they have changed the date of birth so i have no way of getting it back and customer service seems very hard to find if u do not live in america this never happened with the xbox! Please help or ill have no alternative but to sell the ps an go back to xbox as i feel a lot safer. Please help my mum is very angry with me. Contact number ************* *********** incase i have it wrong above
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Hacked Account issue
Reported by GetHuman-clalou
May 8th, 2019 - a mon ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
Similar issue to 42343 others
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GetHuman-clalou started working on this issue
May 8th 2:52pm