I have a ps* fat console. I've been playing a used game Secret Weapons Over Normandy...

GetHuman-sethaar's customer service issue with Playstation from March 2019

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The issue in GetHuman-sethaar's own words
I have a ps* fat console. I've been playing a used game Secret Weapons Over Normandy.**After defeating and saving the *th mission the *th mission loads saying that the challenge or side mission has already been completed! **At first i thought maybe there was a problem with the memory card, so i started the game over with a brand new memory card with no game data on it.**The same thing happened again.**So then i thought maybe the game is messed up because of scratches on the disc, so i bought a brand new copy and played the game all over again! But the same thing still happened!**What is causing this and how can I fix it?
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Playstation

Customer service issue
Reported by GetHuman-sethaar
Mar 31st, 2019 - 6 mons ago
I have an issue with Playstation too
Fixed
Seen by 6 customers so far
Similar issue to 36952 others
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Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-sethaar started working on this issue
Mar 31st 4:33am
GetHuman-sethaar indicated the issue is not fixed yet.
Mar 31st 8:45am
GetHuman-sethaar indicated the issue is not fixed yet.
Mar 31st 8:47am
GetHuman-sethaar indicated the issue is not fixed yet.
Apr 1st 5:19am