There are way too many ways to get an account banned, if your gonna put in an option to let players report people it needs to be very accurate because people on psn report for bad reasons

GetHuman-themmoon's customer service issue with Playstation from March 2019

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The issue in GetHuman-themmoon's own words
I was just texting people like I normally do but some kids are just mean for no reason, why report people for nothing? ... Hi, I've been a psn user for a long time, I play on psn often, but I've seen people getting reported for reasons that dont fit what the report feature is for and I'm worried that I'm going to get reported for something silly, how do I know people aren't reporting other people for stupid things, like say I just beat someone on brawlhalla, I message this person to ask them if they would like help getting better but before I can say something they tell me "I just reported you for harrassment" what do I do then, because anything could be considered harrassment on psn, even trying to help people get better
I would like a way to identify if what someone is reporting is actually harrassment or other stuff that people just say is harrassment
I've been a customer for most of my life, I was around when the ps* came out, I remember the game shark for ps*, I even know the first gta cheat code I ever memorized (tank), but idk if I'm a good customer, what would define bein a good customer, I do have other game systems like the Xbox and Wii and Nintendo ds, I know I have always gone back to playstation though, and I think I have around *** games for * different ps's, does a good customer not report other players no matter how mean or black hearted they seem? does being a good customer depend on how much money I've spent? I honestly dont know
What else could I do? if I report someone for something I'll get reported for reporting them, its madness
I have an issue with Playstation too
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Playstation

Playstation *
Customer service issue
Reported by GetHuman-themmoon
Mar 28th, 2019 - 22d ago
I have an issue with Playstation too
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Seen by 4 customers so far
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Timeline
GetHuman-themmoon started working on this issue
Mar 28th 7:06am