Kicked off my account and someone changed my sign-in ID

GetHuman2608529's Recover Account issue with Playstation from March 2019

5 views | 53 similar | 0 following
Help with my Playstation issue
GetHuman2608529's next move: call Playstation.
The best way to get your problem resolved is to tap the button below to start calling Playstation. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman2608529's own words
Play games online but someone had changed my sign-in ID ... I was recently kicked off my playstation psn account and got an email that my psn sign in ID had changed. i did not change my PSN email and would like my old email restored. My old email was *****@***.com. I don't know who or how it was changed. The product is the Playstation *. I'd would like if you could help me get my account back by somehow getting the sign in ID changed back to *****@***.com and allow me to change the password.
I hadn’t given anyone my sign in details so I don’t know who it could be but I have their IP address
If PlayStation could help me change my sign in ID back to the original I’d really appreciate iy
I’ve been using PSN for * years now
How GetHuman2608529 fixed the problem

We are waiting for GetHuman2608529 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2608529 fixes it.
This email address isn't valid

Playstation

PlayStation *
Recover Account issue
Reported by GetHuman2608529
Mar 27th, 2019 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 53 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman2608529 started working on this issue
Mar 27th, 2019 9:37pm
GetHuman2608529 indicated the issue is not fixed yet.
Mar 31st, 2019 10:10am
GetHuman2608529 indicated the issue is not fixed yet.
Mar 31st, 2019 10:14am

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers