Kicked off my account and someone changed my sign-in ID

GetHuman2608529's Recover Account issue with Playstation from March 2019

Help with my Playstation issue
The issue in GetHuman2608529's own words
Play games online but someone had changed my sign-in ID ... I was recently kicked off my playstation psn account and got an email that my psn sign in ID had changed. i did not change my PSN email and would like my old email restored. My old email was *****@***.com. I don't know who or how it was changed. The product is the Playstation *. I'd would like if you could help me get my account back by somehow getting the sign in ID changed back to *****@***.com and allow me to change the password.
I hadn’t given anyone my sign in details so I don’t know who it could be but I have their IP address
If PlayStation could help me change my sign in ID back to the original I’d really appreciate iy
I’ve been using PSN for * years now
I have an issue with Playstation too
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PlayStation *
Recover Account issue
Reported by GetHuman2608529
Mar 27th, 2019 - 23d ago
I have an issue with Playstation too
Seen by 3 customers so far
Similar issue to 53 others
0 customers following this
Items needed
Console Type
Email on Account
Date of Birth
Purchase Amount
Transaction Number
GetHuman2608529 started working on this issue
Mar 27th 9:37pm
GetHuman2608529 indicated the issue is not fixed yet.
Mar 31st 10:10am
GetHuman2608529 indicated the issue is not fixed yet.
Mar 31st 10:14am