Before contacting them, items GetHuman-zkings may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-zkings's own words
my little brother is ** months old and gets ahold of my playstation and has recently made purchases I have not done, I did not know how to avoid this until I figured how to take off credit card but there is * games still pending that I did not make, I wanted to see if I could get a refund from the following games I did not purchase. The games are NBA *K**, CALL OF DUTY INFINTE WARFARE AND MADDEN NFL **.
GetHuman-zkings did not yet indicate what Playstation should do to make this right.
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