My grandson picked up the control on PlayStation and seemed to be able to purchase item...

GetHuman2598541's refund request issue with Playstation from March 2019

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The issue in GetHuman2598541's own words
My grandson picked up the control on PlayStation and seemed to be able to purchase items (forthright) and the money had been taken from my credit card without my permission
GetHuman2598541 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
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Playstation

refund request issue
Reported by GetHuman2598541
Mar 26th, 2019 - 4 mons ago
I have an issue with Playstation too
Fixed
Seen by 5 customers so far
Similar issue to 36337 others
0 customers following this
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Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman2598541 started working on this issue
Mar 26th 6:16pm
GetHuman2598541 indicated the issue is not fixed yet.
Apr 20th 7:46pm