I purchased the account from a seller, to play rainbow six seige, the seller gave me al...

GetHuman2471321's customer service issue with Playstation from March 2019

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Before contacting them, items GetHuman2471321 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2471321's own words
I purchased the account from a seller, to play rainbow six seige, the seller gave me all the credentials (including the date of birth). Unfortunately someone hacked the account i dont know how I kept logging out and then the account password and email were gone. I made transactions on the account by purchasing gold sets and the email is *****@***.com*The DOB is ********* and the online ID is ImOpt**. Please help me retrieve my account and thanks in advance.
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Customer service issue
Reported by GetHuman2471321
Mar 13th, 2019 - 5 mons ago
I have an issue with Playstation too
Not resolved
Seen by 5 customers so far
Similar issue to 34885 others
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GetHuman2471321 started working on this issue
Mar 13th 3:15pm