My son's PlayStation * game system keeps shutting off on him Everytime he tries to play...

GetHuman-johnalpo's customer service issue with Playstation from March 2019

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The issue in GetHuman-johnalpo's own words
My son's PlayStation * game system keeps shutting off on him Everytime he tries to play one of his games. I checked for dust, checked power supply, I did the system update for him and still it will not let him play his games. I bought this PlayStation for my son less than a month ago brand new. I have checked everything it could be on my end but it has got to be something with the software. So i need someone to tell me what it needs to work correctly. I am not going to send it to Sony and pay out more for something that it supposed to work right. I am not being rude or getting angry wotg anyone however I am upset to have spent over $*** for a game system that has software flaws so if you could please have someone get in touch with me and get my son's PlayStation working again I would be highly grateful thank you so much have a very blessed day...

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Playstation

Customer service issue
Reported by GetHuman-johnalpo
Mar 7th, 2019 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 34104 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-johnalpo started working on this issue
Mar 7th, 2019 4:47am
GetHuman-johnalpo indicated the issue is not fixed yet.
Mar 7th, 2019 4:48am