My * and ** year old grandsons bought coins without my authorization. I did buy him on...

GetHuman2233847's customer service issue with Playstation from February 2019

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The issue in GetHuman2233847's own words
My * and ** year old grandsons bought coins without my authorization. I did buy him one set off coins for *.**. And that was all. Nobody would spend over ***.**$ in one day that is crazy. I am requesting a refund please. I was getting ready to pay my bills and called my bank first they said I had only ***.**$ I knew something was wrong. I asked the boys if they ordered more coins and they said yes. I am so upset. That money was my social security check. Please I'm begging you to please refund the money back into my account. That's my only income. Please help me.
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Playstation

Customer service issue
Reported by GetHuman2233847
Feb 18th, 2019 - 8 mons ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
Similar issue to 31766 others
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Timeline
GetHuman2233847 started working on this issue
Feb 18th 5:09pm