A recent transaction has been charged from my account that was against my knowledge. Pr...

GetHuman2227561's customer service issue with Playstation from February 2019

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Help with my Playstation issue
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The issue in GetHuman2227561's own words
A recent transaction has been charged from my account that was against my knowledge. Prior to this, I was positive I turned off auto-renew, but it seems as if that was not the case. I got a PlayStation Now free trial a week ago I believe and completely forgotten until I received an email telling me about a charge. I would like a refund ASAP and your response whenever possible. Thank you. ( the email for my PlayStation account is *****@***.com and my username is "rottenedd", however, I have listed my personal email below)
GetHuman2227561 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
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Playstation

Customer service issue
Reported by GetHuman2227561
Feb 17th, 2019 - 8 mons ago
I have an issue with Playstation too
Fixed
Seen by 4 customers so far
Similar issue to 31585 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman2227561 started working on this issue
Feb 17th 4:38pm
GetHuman2227561 confirmed the issue is fixed. Hooray!
Feb 17th 4:39pm