A recent transaction has been charged from my account that was against my knowledge. Pr...

GetHuman2227561's customer service issue with Playstation from February 2019

31585 similar
0 following
Help with my Playstation issue
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The issue in GetHuman2227561's own words
A recent transaction has been charged from my account that was against my knowledge. Prior to this, I was positive I turned off auto-renew, but it seems as if that was not the case. I got a PlayStation Now free trial a week ago I believe and completely forgotten until I received an email telling me about a charge. I would like a refund ASAP and your response whenever possible. Thank you. ( the email for my PlayStation account is *****@***.com and my username is "rottenedd", however, I have listed my personal email below)
GetHuman2227561 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
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Customer service issue
Reported by GetHuman2227561
Feb 17th, 2019 - 8 mons ago
I have an issue with Playstation too
Seen by 4 customers so far
Similar issue to 31585 others
0 customers following this
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Items needed
Console Type
Email on Account
Date of Birth
Purchase Amount
Transaction Number
GetHuman2227561 started working on this issue
Feb 17th 4:38pm
GetHuman2227561 confirmed the issue is fixed. Hooray!
Feb 17th 4:39pm