Hello. Apparently a game got ordered that wasn't supposed to be ordered through my sons...

GetHuman-lorirane's customer service issue with Playstation from February 2019

31444 similar
0 following
Help with my Playstation issue
First: share to improve GetHuman-lorirane's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-lorirane got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-lorirane's own words
Hello. Apparently a game got ordered that wasn't supposed to be ordered through my sons ps* account and he said it doesn't work correctly anyhow. It was a battlefield * game download. Under the user name : ncshaw***. I had him bring up the transaction info. The transaction number of ************. On *******. I would like to request a refund please for this transaction and get rid of the game. Thank you, Lori Shaw
GetHuman-lorirane did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-lorirane fixed the problem
We are waiting for GetHuman-lorirane to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.
How Do I Recover My Playstation Account?How Do I Cancel My Playstation Plus Subscription?How Do I Get a Refund from Playstation Store?How do I recover a hacked Playstation account?
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lorirane fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lorirane
Feb 16th, 2019 - 8 mons ago
I have an issue with Playstation too
Not resolved
Seen by 3 customers so far
Similar issue to 31444 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Console Type
Email on Account
Date of Birth
Purchase Amount
Transaction Number
GetHuman-lorirane started working on this issue
Feb 16th 8:25pm