Hello, my name is Eean Couvillion. I'm stationed in Germany currently and I am having t...

GetHuman2222225's customer service issue with Playstation from February 2019

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Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman2222225's own words
Hello, my name is Eean Couvillion. I'm stationed in Germany currently and I am having trouble paying for P.U.B.G. my wallet has the funds but I can't get passed the payment method from an old credit card I destroyed for a new one. I can't change or add a new credit card due to not remembering my password. I need to bypass the old credit card login or could u help me with resetting my password I could pay for the game and play it. Please help. Oh and my gamer tag is donnyFRITOS if it helps find me easier.
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I have an issue with Playstation too
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Playstation

Customer service issue
Reported by GetHuman2222225
Feb 16th, 2019 - 8 mons ago
I have an issue with Playstation too
Not resolved
Seen by 7 customers so far
Similar issue to 31417 others
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Timeline
GetHuman2222225 started working on this issue
Feb 16th 6:19pm
GetHuman2222225 shared this issue with your circles on Google+
Feb 16th 6:20pm