Hello my name is Eean Couvillion and I'm serving in the United States Military in Germa...

GetHuman2222225's customer service issue with Playstation from February 2019

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Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman2222225's own words
Hello my name is Eean Couvillion and I'm serving in the United States Military in Germany. I'm trying to download P.U.B.G and pay for the game via the funds in my wallet. But I'm having trouble with getting past the payment method. It's asking for card information and I don't have that same card that I have set in default. How can I get past this problem and download the game usi g my wallet funds?
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I have an issue with Playstation too
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Playstation

Customer service issue
Reported by GetHuman2222225
Feb 16th, 2019 - 8 mons ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
Similar issue to 31393 others
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Timeline
GetHuman2222225 started working on this issue
Feb 16th 4:34pm