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Before contacting them, items GetHuman2218466 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman2218466's own words
My playstation won't allow me to play any games, saying it is not connected to the internet. However when I ran a Internet Connection Test on the PS* in settings and in Network, it says the internet connection is successful. It says we are unable to get into playstation network. When calling my internet service provider, Windstream, they said ot was the playstation. Also, on my other PS* connected to the same network the same way, everything runs just fine. Please contact me to help address this issu and hopefully fix it. This is a new PS* and i would like to get back to playing it.
GetHuman2218466 did not yet indicate what Playstation should do to make this right.
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