Can’t sign into PSN because I forgot my PSN password so I tried using the password rese...

GetHuman2218131's customer service issue with Playstation from February 2019

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Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman2218131's own words
Can’t sign into PSN because I forgot my PSN password so I tried using the password reset option but it asks for my date of birth and this is the problem, I have entered my date of birth and it keeps telling me it’s the wrong date of birth so I think I entered my date of birth wrong while setting up my PSN account and I don’t know what to do now because it’s stopping me from playing online games and downloading more games and I don’t want to make a new account because it will lose all of my progress online in other games, you’re help would be greatly appreciated.
GetHuman2218131 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
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Customer service issue
Reported by GetHuman2218131
Feb 15th, 2019 - 8 mons ago
I have an issue with Playstation too
Not resolved
Seen by 10 customers so far
Similar issue to 31259 others
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GetHuman2218131 started working on this issue
Feb 15th 10:53pm