My sever PlayStation *, has been hacked. Pass word changed completely, settings change...

GetHuman-ljlenton's customer service issue with Playstation from February 2019

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-ljlenton's own words
My sever PlayStation *, has been hacked. Pass word changed completely, settings change, red writing coming up with members only can join. My site has been very popular.when none was playing I smelt a rat. Looked early this morning. And seen I’ve been hacked, please tell me what you can do about it, also how can I stop this from happening again, only myself an my son is admin. *Hope you can help me, thank you. I’m stressed out over this matter. *Regards Lynette Lenton
GetHuman-ljlenton did not yet indicate what Playstation should do to make this right.
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Can a Playstation Ban Be Lifted?How Do I Recover My Playstation Account?How Do I Cancel My Playstation Plus Subscription?How Do I Get a Refund from Playstation Store?How do I recover a hacked Playstation account?
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Playstation

Customer service issue
Reported by GetHuman-ljlenton
Feb 15th, 2019 - 8 mons ago
I have an issue with Playstation too
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Seen by 4 customers so far
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Timeline
GetHuman-ljlenton started working on this issue
Feb 15th 12:45am