When I'm playing Fifa online I keep getting disconnected from the ea survers, I have st...

GetHuman-wksn's customer service issue with Playstation from February 2019

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The issue in GetHuman-wksn's own words
When I'm playing Fifa online I keep getting disconnected from the ea survers, I have strong internet connection but it only ever seems to be when I play on Fifa. It's also only ever been since I bought a Playstation * slim in November, set up a new Playstation Plus account. It's becoming very frustrating as it's limiting me to a small amount of the full game and also affecting how many coins I'll earn in future games.
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Playstation

Customer service issue
Reported by GetHuman-wksn
Feb 6th, 2019 - 3 mons ago
I have an issue with Playstation too
Not resolved
Seen by 3 customers so far
Similar issue to 29809 others
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Timeline
GetHuman-wksn started working on this issue
Feb 6th 10:43pm