Before contacting them, items GetHuman-wksn may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-wksn's own words
When I'm playing Fifa online I keep getting disconnected from the ea survers, I have strong internet connection but it only ever seems to be when I play on Fifa. It's also only ever been since I bought a Playstation * slim in November, set up a new Playstation Plus account. It's becoming very frustrating as it's limiting me to a small amount of the full game and also affecting how many coins I'll earn in future games.
GetHuman-wksn did not yet indicate what Playstation should do to make this right.
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