I have been trying to get my card cancelled on PlayStation I have been trying for month...

GetHuman2149724's customer service issue with Playstation from February 2019

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The issue in GetHuman2149724's own words
I have been trying to get my card cancelled on PlayStation I have been trying for months I’m finding it really stressful * times I’ve been charged £*.** the account hasn’t been used in months I want it cancelled I can’t afford to put all sorts of money in my phone as I’m a Student it costs £*.** pre min to phone PlayStation my contact details are *****@***.com I live in Glasgow uk **** I need this issue resolved or I will do so in writing I also want my money back the account hasn’t been used in months and my son thought it was free plus the computer is broke now and he can’t remember the login I suffer from stress and aniexity can please some get back to me an actual person not an attomatic service
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Playstation

Customer service issue
Reported by GetHuman2149724
Feb 6th, 2019 - 4 mons ago
I have an issue with Playstation too
Not resolved
Seen by 1 customer so far
Similar issue to 29795 others
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Timeline
GetHuman2149724 started working on this issue
Feb 6th 9:02pm