There has been a power outage while I was playing, which forces me to reset my PS* and...

GetHuman-holydwin's customer service issue with Playstation from January 2019

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-holydwin's own words
There has been a power outage while I was playing, which forces me to reset my PS* and so now I have to login with my accounts.**I have two accounts but unfortunately I have only managed to restore one of them. It seems that I can’t remember the email adress that I used for the other account.**I have checked the inbox and trash box of all my email accounts but I can only find mails that were directed to the account I already managed to restore. **I would appreciate it greatly if you could help me get my account back, since the one I lost was the one I used more often and also the one I have games on that I can’t access on the other (“the last of us” is very important to me as I have just started a new game with my sister).**The username of the account I managed to restore is “Daniel Flugel Cohen” while the username in my other account is “Daniel Fl*gel Cohen”.*They both have a picture of me as the profile picture and if it helps further, the last game I’ve been playing on it was “Nier: automata”. I am fairly sure that the password for the lost account is identical to the password of the one I’ve restored, but I’m not ***% certain.**Please help me, as it would pain me to lose all my trophies and past friends I have gotten on the account. **Thank you for your attention and I hope you can help me solve this problem.

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Playstation

Customer service issue
Reported by GetHuman-holydwin
Jan 31st, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 28418 others
0 customers following this

Timeline

GetHuman-holydwin started working on this issue
Jan 31st, 2019 10:04pm