Had my account restored awhile ago. Got Rock Band * for Xmas and started recovering my...

GetHuman-smiffj's customer service issue with Playstation from January 2019

1 view
 | 
27340 similar
 | 
0 following
Help with my Playstation issue
First: share to improve GetHuman-smiffj's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-smiffj's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman-smiffj a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-smiffj may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-smiffj's own words
Had my account restored awhile ago. Got Rock Band * for Xmas and started recovering my previous discs from playstore to PS*. ROCK BAND * HOWEVER will not verify. I have trophies from years ago on it and it still says can't. Even last night logged on friends old ps* and played some songs off rock band * disc. to see if we could force it but since we have trophies can't win em. Also, have several rock band guitars that don't work anymore and I know there used to be a repair scenario where I send one they send another. Is that still available?
GetHuman-smiffj did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-smiffj fixed the problem
We are waiting for GetHuman-smiffj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-smiffj fixes it.
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman-smiffj
Jan 27th, 2019 - 3 mons ago
I have an issue with Playstation too
Not resolved
Seen by 1 customer so far
Similar issue to 27340 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-smiffj started working on this issue
Jan 27th 9:58am