Unfair ban without explaination. Email me please: *****@***.com
GetHuman2042347's customer service issue with Playstation from January 2019
Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman2042347's own words
I did an refund on my paypal because it auto renewal for ** months after the free subscription. AND NEVER USE ANY PS PLUS SERVICE OR WHAT AT ALL! Because I hardly play my PlayStation. Mainly used it for Netflix.*PAYAL HAD TRIED TO GET A RESPOND FROM THEM ON THE REFUND BUT NO RESPOND FROM PS! And my account was PERMANENTLY BAN SO UNFAIR! ... Hi Sony,**Please see attachment for clearly understanding!*I have bought a package of games with free * months PS PLUS SUBSCRIPTION and had already set under the settings not to AUTO RENEWAL after the * MONTHS has ended. BUT MY PAYPAL AUTO RENEWAL AND BILL TO ME! It is so unjust!!! PAYPAL EVEN WAITED FOR SONY TO REPLY BUT NO REPLIES WAS GIVEN!*I GOT BANNED BECAUSE OF THIS?!?! *WHAT IS SONY DOING?? THOROUGHLY DID A RESEARCH??**Please kindly unban my PSN ACCOUNT.**If I don’t receive a reply from SONY, I might want to put this up on reddit and share with other users on what SONY SEN REALLY MEANS.
They don’t even bother to read emails or reply to it or don’t give customers the chance to explain or want to know what happen and they just ban you like that..
Please unban me and remove the ** months subscription which I don’t even want it in the first place!!! The * months free PS PLUS subscription is really stupid because if people wasn’t aware of the auto renewal, they got charged by PayPal or credit card, and request for a refund and PS will just ban u without hearing whatever reason!
I have been a PS customer since ****!*And never had any issue with PS they HAD BEEN GREAT UNTIL NOW! :(
I have sent an email to the contact person for PlayStation. The email was provided by PayPal for me to resolve any issues with them directly but have not even get a reply since last year December!
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