A couple weeks ago, I got the * month membership for my boyfriend's Playstation *. At t...

GetHuman-irislelo's customer service issue with Playstation from January 2019

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The issue in GetHuman-irislelo's own words
A couple weeks ago, I got the * month membership for my boyfriend's Playstation *. At the same time, I had ongoing issues with my credit card because an Uber Eats driver had stolen it and made purchases on it. I had disputed it but the dispute went through on all the charges and recognized the Playstation charge too and traced it back to his account. This got him banned. It's not his fault at all. The credit card company made a mistake and if there's any debt to be paid, then I can pay it and REPAY for his membership. You guys took away *-* years of playing and hard work over something that was completely out of his control. It just got jumbled up in the situation of another mess. It said the ban*suspension could be lifted under very certain circumstances especially if the debt was repaid and here I am willing to do everything to get it back and also the fact that it was not even supposed to be a false credit card charge anyway. Thank you. Please email or respond back as soon as possible.
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Customer service issue
Reported by GetHuman-irislelo
Jan 24th, 2019 - 3 mons ago
I have an issue with Playstation too
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GetHuman-irislelo started working on this issue
Jan 24th 2:49am