I paid for my daughters fort nite for £**.** and it came up error. Then the payment wen...
GetHuman-summar's customer service issue with Playstation from January 2019
Help with my Playstation issue
How did GetHuman-summar do it?
Waiting to hear how GetHuman-summar fixed the problem to share with other customers.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-summar's own words
I paid for my daughters fort nite for £**.** and it came up error. Then the payment went through three times tried to contact PlayStation but didn’t understand what I had to do as I have learning difficulties so I got in touch with PayPal who said they would get in touch with PlayStation. PayPal emailed me and said PlayStation did not respond to they email so they found in my favour and refund the two payments that went through in error but now PlayStation have band my daughter from playing in her PlayStation when it was not our fault and a fault with the system that allowed the error in the first place
GetHuman-summar did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-summar fixed the problem
We are waiting for GetHuman-summar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.