If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-nicron may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-nicron's own words
I brought my son a voucher for a years playstation * online membeship for xmas but it turnd out they have automatically taken the membership money out of his account. I’d like either a refund for the online auto renewal or for the vouchercode. I beleive as money was taken on the *st january i should be able to cancel as still with in the **days but cant work out how to do it. Thank you for your help
GetHuman-nicron did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-nicron fixed the problem
We are waiting for GetHuman-nicron to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.