Well my cousin was actually playing on my PlayStation while I took a shower may I remin...
GetHuman-mattstmp's customer service issue with Playstation from January 2019
Help with my Playstation issue
First: share to improve GetHuman-mattstmp's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mattstmp's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman-mattstmp a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-mattstmp may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-mattstmp's own words
Well my cousin was actually playing on my PlayStation while I took a shower may I remind you he's only ** and I come back to realize after I said not to he bought a game on the PlayStation store as of GTA * I did not realize this until now. I'm guessing it was * to * days ago He even went as far as to download it. I had around **$ left in my wallet and he bought this which left me shocked. Is there anyway to get a refund by chance? Thanks in advanced.
GetHuman-mattstmp did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-mattstmp fixed the problem
We are waiting for GetHuman-mattstmp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.