I put in a complaint the other day as our PS* was hacked and money taken from my accoun...

GetHuman-applecra's customer service issue with Playstation from January 2019

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The issue in GetHuman-applecra's own words
I put in a complaint the other day as our PS* was hacked and money taken from my account had occurred. Your response was that it could possibly take until January **th to hear back. Well today I was banned from using my PS*. ?? How come I was banned after i reported that my machine was hacked. It's bad enough they took money from my bank account and not i cant use my machine at all. I havent received an email or call explaining what was gonna happen and yet my service was taken from me. Can someone please help me as I'm not happy at all.
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How Do I Recover My Playstation Account?How Do I Cancel My Playstation Plus Subscription?How Do I Get a Refund from Playstation Store?How do I recover a hacked Playstation account?
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Playstation

Customer service issue
Reported by GetHuman-applecra
Jan 14th, 2019 - 9 mons ago
I have an issue with Playstation too
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Seen by 5 customers so far
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Timeline
GetHuman-applecra started working on this issue
Jan 14th 5:12am