I have two PlayStations (two teenage kids) I know nothing about gaming and apparently t...

GetHuman-jdeann's customer service issue with Playstation from January 2019

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The issue in GetHuman-jdeann's own words
I have two PlayStations (two teenage kids) I know nothing about gaming and apparently they don’t either. I thought my oldest sons acct is the head acct or main acct in which *****@***.com email is attached. However I can’t get funds to the other acct. which the email address is *****@***.com my others sons. I’m so frustrated with this. The jdeann acct won’t allow him to add funds it’s gives some error message about that device not being available
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Customer service issue
Reported by GetHuman-jdeann
Jan 13th, 2019 - 9 mons ago
I have an issue with Playstation too
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Seen by 2 customers so far
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GetHuman-jdeann started working on this issue
Jan 13th 7:06am