Hello,*My name is Dinu Gabriel, I'm from Rom*nia, and want to ask for your help regardi...
GetHuman-gabidinu's customer service issue with Playstation from January 2019
Help with my Playstation issue
First: share to improve GetHuman-gabidinu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gabidinu's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman-gabidinu a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-gabidinu may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-gabidinu's own words
Hello,*My name is Dinu Gabriel, I'm from Rom*nia, and want to ask for your help regarding my son PSN account.*He tried this days to jeep his account safe from his younger brother, but from what I understood he tiped wrong password for * Times and he blocked his account. After that when he tried to reconnect a Window appear *n which ID e*mail adress was required (that I remembered because it is my Yahoo e-mail adress: "*****@***.com " and After that a password (which I can't remembered). I tried to reset IT, The password, but my son doesn't remembered The birth date that he typed AT that Time, I think something was wrong (I check my e-mail and I found PlayStation confirmation e-mail from ** th July ****, which confirme us that our PSN account was create).*Please can you help us recover our password. I can provide you with his ID - online name, my Phone number, his first name, or whatever else...
GetHuman-gabidinu did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-gabidinu fixed the problem
We are waiting for GetHuman-gabidinu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.