I think my friend had my login details about my psn and I suddenly get a password chang...

GetHuman-wwwashs's customer service issue with Playstation from January 2019

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Help with my Playstation issue
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Before contacting them, items GetHuman-wwwashs may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-wwwashs's own words
I think my friend had my login details about my psn and I suddenly get a password change email then I try to login my account and it says wrong password which I used to always login from * years please help i speNt a lot of money on that account in games please I cannot lose my account and I tried to change my password but I don't remember what date of birth I had putten but I can tell that last month I made a transaction of **$ on bucks:(
GetHuman-wwwashs did not yet indicate what Playstation should do to make this right.
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Playstation

Customer service issue
Reported by GetHuman-wwwashs
Jan 7th, 2019 - a mon ago
I have an issue with Playstation too
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Seen by 2 customers so far
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Timeline
GetHuman-wwwashs started working on this issue
Jan 7th 5:51am