Since I got my playstation from new, it's been connected to my sky router which downloa...

GetHuman1905652's customer service issue with Playstation from January 2019

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman1905652's own words
Since I got my playstation from new, it's been connected to my sky router which downloads at about **mbps. On my Xbox one it downloaded at exactly this speed sometimes reaching **mbps. My PS* pro however has never connected to PSN and always gives me an error saying service unavailable at this time. I've done a factory reset, I've tried wireless and wired connection. I've tried booting in safe mode and trying to download the system update but it says downloaded will take ** hours! This is insane. It's downloading at about *kbps. I think my playstation is faulty and I've only had a it a few months it's not worked right since I've had it
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Playstation

Customer service issue
Reported by GetHuman1905652
Jan 5th, 2019 - 4 mons ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
Similar issue to 22363 others
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Timeline
GetHuman1905652 started working on this issue
Jan 5th 9:44pm
GetHuman1905652 shared this issue with others over email
Jan 5th 9:45pm