My fiance just bought two months of online gaming we are hooked up to the internet and...

GetHuman1899901's customer service issue with Playstation from January 2019

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The issue in GetHuman1899901's own words
My fiance just bought two months of online gaming we are hooked up to the internet and his *k** will not let him play at all the disc is completely clean and no scratches or anything everything else works he can download games and other apps as well my email for my account is my the one listed below and was wondering if you could refund him on the account or add the days back that he has lost during this malfunction if there is any other suggestions on how to fix it would help out as well please fix this
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Playstation

Customer service issue
Reported by GetHuman1899901
Jan 4th, 2019 - 4 mons ago
I have an issue with Playstation too
Not resolved
Seen by 3 customers so far
Similar issue to 22060 others
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Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman1899901 started working on this issue
Jan 4th 11:22pm