My son used the Grand Theft Auto Great White Shark cash card to purchase a Zantorno(sp...

GetHuman1892345's customer service issue with Playstation from January 2019

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Help with my Playstation issue
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The issue in GetHuman1892345's own words
My son used the Grand Theft Auto Great White Shark cash card to purchase a Zantorno(sp), a bunker and a nightclub for $**.**. He only put $** in the wallet and when he tried to make the purchase it told him my card was expired* however, it is not. He tried multiple times until he got a message that the purchase was complete. Which resulted in five charges of $**.** on my bank card when there should only be one. I would like to speak with someone that can process my refund for $**.** which totals the additional charges of $**.** x *.
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Customer service issue
Reported by GetHuman1892345
Jan 4th, 2019 - 4 mons ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
Similar issue to 21790 others
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GetHuman1892345 started working on this issue
Jan 4th 12:16am