Hello my son last night got his grandmother to put $**.** onto his PlayStation account...
GetHuman-rossandb's customer service issue with Playstation from January 2019
Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-rossandb's own words
Hello my son last night got his grandmother to put $**.** onto his PlayStation account to purchase a fortnite pack.*She has just checked her bank account and there’s been *X* $***.***X* $**.***X* $*.***Transactions taken from her account from PlayStation Network London *This is theft we want this transferred back ASAP*His profile name is chopperadkins**
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