Hello, I got my ** year old nephew a **.** xbox card and Christmas Eve he went in to lo...
GetHuman-caroldik's customer service issue with Playstation from December 2018
5 views | 18867 similar | 0 following
Help with my Playstation issue
GetHuman-caroldik's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman-caroldik a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-caroldik may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-caroldik's own words
he logged on to see what there was to purchase and what ever he clicked on to just look at was purchased and he did not want that ... Hello, I got my ** year old nephew a **.** xbox card and Christmas Eve he went in to log on or what ever you do, and for some reason what ever he clicked on but did not want to buy, it automatically took off the amount of his card.. it didn't ask if he wanted to verify the purchase or anything. money gone and on what he did not want. He has a PS*
He is ** and very disappointed he thinks his gift is wasted on what he didn't want.. this is way to easy to accidentally happened.. I am not happy with this card system and will never buy another
I want the card to be reloaded with original amount
we have much money invested over the years
I am on hold for an hour on the phone to you guys right now..
I have an issue with Playstation too
How GetHuman-caroldik fixed the problem
We are waiting for GetHuman-caroldik to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.