GetHuman-jlewisnm's customer service issue with Playstation from December 2018
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Help with my Playstation issue
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Before contacting them, items GetHuman-jlewisnm may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-jlewisnm's own words
questions**Steve G., Engineer**,*** Satisfied customers**Pearl Wilson, Technician's Assistant*Welcome! What's going on with your Sony?*You*I'm having a major issue. My son received money for Christmas we tried to purchase fortnite $**.** package we entered $** realize that wasn't enough because of taxes. We hit the back button to change to $**. I noticed in top corner wallet money amount kept rising. So, I never confirmed the purchase because I saw $*** in wallet and I didn't want that much to come out my account. So, I deleted the PayPal account to see if the $*** would erase. I don't know anything about using PS*. I then went to my Paypal account to make sure everything was still the same. Then I realized $*** has been subtracted from my account. I disputed the charges cause I never confirmed the purchase. I am contacting you all to make this right. I can not afford to pay $***. He only haw $**.** to spend. Please help! This has ruined my Christmas!
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