My Psn account was suddenly banned so I was not able to login, so I deceided give Sony...

GetHuman1771887's customer service issue with Playstation from December 2018

Help with my Playstation issue
The issue in GetHuman1771887's own words
My Psn account was suddenly banned so I was not able to login, so I deceided give Sony a ring and told them my problem. They then told me that I had been cheating*modding in a game when I clearly told them that I haven't been using my psn account (the banned *) for about *** weeks or so however they told me that it had been used everyday. They also told me that the compaint team have said do not unban this account under any circumstances. **My account has been banned for about a year or so, had to make a new psn for my ps* to play online. I lost everything and had to start everything from scratch on new psn.
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Playstation

Customer service issue
Reported by GetHuman1771887
Dec 16th, 2018 - 2 mons ago
I have an issue with Playstation too
Fixed
Seen by 1 customer so far
Similar issue to 16711 others
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Timeline
GetHuman1771887 started working on this issue
Dec 16th, 2018 6:41pm
GetHuman1771887 indicated the issue is not fixed yet.
Dec 16th, 2018 6:41pm