Hi,**I've purchased a Playstation * (second hand) as an early christmas present for my...

GetHuman1703077's customer service issue with Playstation from December 2018

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The issue in GetHuman1703077's own words
Hi,**I've purchased a Playstation * (second hand) as an early christmas present for my newphew* however when I try to connect to Playstation online it does not let me, it says that the account has been "suspended and*or permanently banned", I've tried to contact the seller to retrieve my money back but they have blocked me from contact.. now I'm stuck with a PS* which does not connect, and the sole reason for the purchase was for my newphew to play with his friends online on Fortnite.**I read up online it may be because of an outstanding debt with the last owner? please can you let me know the reason for the ban, and if there is any outstanding debt I will happily settle it myself as I dont want to give him half a PS*... please help me.**Kindest regards,**Dexter Short.
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Playstation

Customer service issue
Reported by GetHuman1703077
Dec 6th, 2018 - 5 mons ago
I have an issue with Playstation too
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Seen by 6 customers so far
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Timeline
GetHuman1703077 started working on this issue
Dec 6th, 2018 4:40pm