I am upgrading my ps*. Bought a Nyko data bank and a Seagate *TB drive. I have installe...

GetHuman1676334's customer service issue with Playstation from December 2018

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The issue in GetHuman1676334's own words
I am upgrading my ps*. Bought a Nyko data bank and a Seagate *TB drive. I have installed everything fine backed up data saved everything all good to go. I installed the system software and everything needed and put my USB into the ps* to download onto the new drive. The ps* can't find the version. It says it can't find it or read it or whatever. I have used different USB drives and gone step by step tutorials for the same device. They never have this problem in the tutorial I watched. Only me. I want to know if it is my computer ( Chromebook) or drive, but they are formatted FAT** which is the format required. Please help I am desperate....
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Playstation

Customer service issue
Reported by GetHuman1676334
Dec 3rd, 2018 - 6 mons ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1676334 started working on this issue
Dec 3rd, 2018 1:30am