Before contacting them, items GetHuman1676334 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman1676334's own words
I am upgrading my ps*. Bought a Nyko data bank and a Seagate *TB drive. I have installed everything fine backed up data saved everything all good to go. I installed the system software and everything needed and put my USB into the ps* to download onto the new drive. The ps* can't find the version. It says it can't find it or read it or whatever. I have used different USB drives and gone step by step tutorials for the same device. They never have this problem in the tutorial I watched. Only me. I want to know if it is my computer ( Chromebook) or drive, but they are formatted FAT** which is the format required. Please help I am desperate....
GetHuman1676334 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman1676334 fixed the problem
We are waiting for GetHuman1676334 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.