Hey I'm emailing you because there was fraudulent activity on my account, and i am look...

GetHuman-scposta's customer service issue with Playstation from December 2018

1 view
 | 
14391 similar
 | 
0 following
Help with my Playstation issue
First: share to improve GetHuman-scposta's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-scposta's next move: call Playstation.
The best way to get your problem resolved is to tap the button below to start calling Playstation. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-scposta may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-scposta's own words
Hey I'm emailing you because there was fraudulent activity on my account, and i am looking for a refund of some sort. **My bank account on file was charged $** to my PSN wallet on **** and the funds were immediately transferred to a psn subscription, which I am not in auto payment for? **I received two emails hours later. As I was never asked to confirm these payments. **My main issue is that my card was used without my permission to purchase items when my bank balance cannot afford to do so (it is going to put me in a negative balance currently) so I would greatly appreciate a refund to resolve this issue. **Thank you!
GetHuman-scposta did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-scposta fixed the problem
We are waiting for GetHuman-scposta to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-scposta fixes it.
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman-scposta
Dec 2nd, 2018 - 6 mons ago
I have an issue with Playstation too
Not resolved
Seen by 1 customer so far
Similar issue to 14391 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-scposta started working on this issue
Dec 2nd, 2018 4:53am