When I originally made my psn account apparently I set up two step verification and did...

GetHuman-khrangma's customer service issue with Playstation from December 2018

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The issue in GetHuman-khrangma's own words
Log into my playstation account ... When I originally made my psn account apparently I set up two step verification and didnt think about not having the same phone number. I never looked into anything about backup codes and now I have no way to access and make changes to my account. I just bought a ps*pro and have no way to log in my account. Please help me by changing the phone number in my account or help me get logged in so I can do it
I didnt plan on not having the same phone number and there isn't more than one way to verify other than the back up codes which I do not know because I cant log in
Help me get back in my account*Have a customer service option to help people on the weekend. I shouldn't have to wait until Monday to be able to log into my account. That makes me want to get a refund on my system and forget it.
Because I betrayed xbox to come back to playstation and I spend a lot of money on ps products
Everything that the website suggests other than having actual help
I have an issue with Playstation too
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Playstation

Ps* pro
Customer service issue
Reported by GetHuman-khrangma
Dec 1st, 2018 - 6 mons ago
I have an issue with Playstation too
Not resolved
Seen by 6 customers so far
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Timeline
GetHuman-khrangma started working on this issue
Dec 1st, 2018 6:55pm