Hi am having trouble with the safe mode updating the new *.** software program. Everyth...

GetHuman1659642's customer service issue with Playstation from November 2018

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The issue in GetHuman1659642's own words
Hi am having trouble with the safe mode updating the new *.** software program. Everything was working fine yesterday an then it turn off an came back on with the safe mode on asking to connect your usb cord to your handle an i did that an it ask me to download to new *.** system i did and i updated it with using the internet but it keeps popping up error. Can i please get some help on solving this problem.
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Playstation

Customer service issue
Reported by GetHuman1659642
Nov 30th, 2018 - 6 mons ago
I have an issue with Playstation too
Not resolved
Seen by 4 customers so far
Similar issue to 14091 others
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Timeline
GetHuman1659642 started working on this issue
Nov 30th, 2018 12:47pm