I had a PlayStation account over a year ago, since then the console has been sold and i...

GetHuman1644998's customer service issue with Playstation from November 2018

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The issue in GetHuman1644998's own words
I had a PlayStation account over a year ago, since then the console has been sold and is no longer in my possession. Today it has come to my attention that I have been charged £**.** on my credit card. I am uncertain if perhaps the annual subscription has been automatically renewed or not. However, I have had no contact via email explaining this was an upcoming payment etc. I want confirmation that this bill is the annual subscription or if I am a victim of fraud. I would like to be fully refunded if this is an automatic renewed payment.
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Customer service issue
Reported by GetHuman1644998
Nov 28th, 2018 - 9 mons ago
I have an issue with Playstation too
Not resolved
Seen by 8 customers so far
Similar issue to 13873 others
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GetHuman1644998 started working on this issue
Nov 28th, 2018 2:32pm