i believe someone has been using my bank account without my knowledge to buy games etc...

GetHuman-bobhine's customer service issue with Playstation from November 2018

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Before contacting them, items GetHuman-bobhine may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-bobhine's own words
i believe someone has been using my bank account without my knowledge to buy games etc, just recently a large amount of transactions have taken place running into large amount of money, could you please send me the phone numbers from where all transactions have been ordered from my name is Mr Robert Hines, ***** Barclay Road Norwich NR* *QB, The account is a debit card from Halifax, sort code ****** account ********, please help me sort this out as the amounts are getting more and more often
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Playstation

Customer service issue
Reported by GetHuman-bobhine
Nov 27th, 2018 - 9 mons ago
I have an issue with Playstation too
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Seen by 3 customers so far
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Timeline
GetHuman-bobhine started working on this issue
Nov 27th, 2018 7:51pm