i believe someone has been using my bank account without my knowledge to buy games etc...

GetHuman-bobhine's customer service issue with Playstation from November 2018

13753 similar
0 following
Help with my Playstation issue
First: share to improve GetHuman-bobhine's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bobhine's next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman-bobhine a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-bobhine may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-bobhine's own words
i believe someone has been using my bank account without my knowledge to buy games etc, just recently a large amount of transactions have taken place running into large amount of money, could you please send me the phone numbers from where all transactions have been ordered from my name is Mr Robert Hines, ***** Barclay Road Norwich NR* *QB, The account is a debit card from Halifax, sort code ****** account ********, please help me sort this out as the amounts are getting more and more often
GetHuman-bobhine did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-bobhine fixed the problem
We are waiting for GetHuman-bobhine to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bobhine fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-bobhine
Nov 27th, 2018 - 9 mons ago
I have an issue with Playstation too
Not resolved
Seen by 3 customers so far
Similar issue to 13753 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-bobhine started working on this issue
Nov 27th, 2018 7:51pm