Hello, I have just bought a play station VR from big W and when we come to connect it t...

GetHuman-tuwaalas's customer service issue with Playstation from November 2018

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The issue in GetHuman-tuwaalas's own words
Hello, I have just bought a play station VR from big W and when we come to connect it to the tv, more times than not it does not connect properly and there is a sign that says no signal. We have tried a couple of tvs and even tried to connect to a couple of PS*s to see I'd our play station was the issue. Another issue is the VR head set becomes uncontrollably hot. You can not wear it for more than five minutes without having to take it off. Is this normal? And part of the experience? Or is there an issue with my VR. I want to take it back to big W for an exchange but I wanted evidence that it may most likely be faulty. Thank you for taking the time to reply.
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Playstation

Customer service issue
Reported by GetHuman-tuwaalas
Nov 27th, 2018 - 9 mons ago
I have an issue with Playstation too
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GetHuman-tuwaalas started working on this issue
Nov 27th, 2018 8:20am