I purchased a PlayStation plus renewal at the local GameStop. While attempting to find...

GetHuman-lotumoe's customer service issue with Playstation from November 2018

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The issue in GetHuman-lotumoe's own words
I purchased a PlayStation plus renewal at the local GameStop. While attempting to find a way to enter activation code I accidentally confirmed a new purchase to my card that I previously used and my PS* still had registered. I am fairly new to the console and I was unsure how to enter my activation code. If possible I would like for sony to terminate that purchase so I can use the code I already previously purchased. Please help me..
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Playstation

Customer service issue
Reported by GetHuman-lotumoe
Nov 25th, 2018 - 10 mons ago
I have an issue with Playstation too
Not resolved
Seen by 2 customers so far
Similar issue to 13273 others
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Timeline
GetHuman-lotumoe started working on this issue
Nov 25th, 2018 4:38am